Privacy Policy

PowerFiles ("Company", "we", "our", or "us"), respects the privacy of users ("User", "you" or "your") and uses reasonable efforts to safeguard personal data.

This Privacy Policy ("Policy") describes how we collect, use, process, disclose, and protect information, including Personal Data, in connection with your interaction with the Software. This Policy forms an integral and binding part of our End User License Agreement ("Terms").

For purposes of this Policy, "Personal Data" means any information that identifies, or may reasonably be used to identify, an individual.

Our data practices are structured to comply with applicable privacy regulations, including, where relevant, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) .

If a term is not defined herein, it shall have the meaning assigned to it in the Terms.

1. Scope of Application
This Policy applies to information collected through:
Installation and use of the Software
Interactions with our support services
Technical communications between your device and our systems
By installing or using the Software, you acknowledge that you have reviewed and understood this Policy.

2. Categories of Information We Collect
During your use of the Software, we may process the following categories of data:

A. Non-Personal Information
This includes information that does not directly identify you and cannot reasonably be linked to a specific individual, such as:
Device type and operating system
Browser configuration
Language and region settings
Software version
Technical performance metrics
Aggregated usage statistics
This information is generally collected automatically and is used to maintain and improve functionality.

B. Personal Data
Personal Data may include:
IP address
Online identifiers
Support communications you voluntarily provide
Where required by law, we rely on appropriate legal bases before processing such data.

Types of Data Collected
The Company, together with its service providers, may collect online identifiers (including IP addresses) and other technical or contextual information when you interact with the Software or related services. This information is used to support operation, security, analytics, and service delivery, as well as to respond to user requests.

Additional technical data may include timestamps, device specifications, regional and language preferences, and referral information, collected to improve reliability, performance, and user experience. Data used for fraud prevention, traffic validation, or service integrity checks.

Categories of Personal Information Collected and Disclosed
Within the past twelve (12) months, the Company may have disclosed the following categories of Personal Information for legitimate business purposes:
Category A - Identifiers, including IP addresses and online identifiers
Category F - Internet activity data, such as browsing and usage metrics
Personal Information may be disclosed to third parties in the following categories:
Service Providers assisting with hosting, operation, or maintenance
Analytics Partners supporting service analysis and optimization
Business Affiliates involved in advertising, fraud prevention, or revenue attribution
You may opt out of cross-context or interest-based advertising using the following industry tools:
Digital Advertising Alliance (US)
Digital Advertising Alliance (Canada)
Digital Advertising Alliance (EU)
Network Advertising Initiative
Opt-out does not eliminate all advertising and may not affect ads delivered by unaffiliated networks.

4. Legal Basis for Processing (GDPR)
Where the GDPR applies, we process Personal Data under one or more of the following legal grounds:
Contractual Necessity - to provide core Software functionality
Legitimate Interests - to secure, maintain, and improve our services
Consent - where explicit permission is legally required
You may withdraw consent at any time where applicable.

5. Disclosure of Information
We do not sell Personal Data.
We may disclose information in the following circumstances:
Service Providers
To hosting providers, infrastructure vendors, analytics providers, fraud detection partners, and other operational vendors, under contractual confidentiality obligations.
Legal Compliance
Where disclosure is required by law, regulation, subpoena, or governmental request.
Corporate Transactions
In connection with mergers, acquisitions, restructuring, or asset transfers, subject to applicable safeguards.

6. Data Retention
We retain Personal Data only for as long as necessary to:
Fulfill the purposes outlined in this Policy
Comply with legal obligations
Resolve disputes
Enforce agreements
Anonymized or aggregated data may be retained beyond this period.

7. Security Measures
We implement commercially reasonable technical and organizational safeguards designed to protect Personal Data from unauthorized access, alteration, disclosure, or destruction.
However, no system can guarantee absolute security.
If you believe your data has been compromised, contact:
[email protected]

8. Your Rights
Depending on your jurisdiction, you may have rights including:
Access to data held about you
Rectification of inaccurate data
Erasure of data
Restriction of processing
Objection to processing
Data portability
Withdrawal of consent
Filing a complaint with a supervisory authority
California residents may also exercise rights under the CCPA without discrimination.
To exercise rights, contact:
[email protected]

9. Children's Privacy
The Software is not intended for individuals under the age of 16.
If you believe a minor has submitted Personal Data, please contact us immediately at:
[email protected]

10. Updates to This Policy
We may revise this Policy from time to time. Updated versions will be effective upon publication. Continued use of the Software following updates constitutes acceptance.

11. Contact Information
PowerFiles
Email: [email protected]